Returns & Exchanges

At Banana Club, we want you to love your new style, but if the fit isn't right, we offer a seamless 30-day return policy for all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your Banana Club account and select the items you wish to return from your recent orders to generate a Return Authorization.

  • 2.
    Pack Your Items

    Place the items securely in their original packaging, ensuring all boutique tags and hygiene seals remain intact.

  • 3.
    Attach Shipping Label

    Download and print your prepaid shipping label from our portal and affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Drop your package at any authorized courier location and keep your tracking number handy until your refund is processed within 5-7 business days.